Return Policy

🔄 Return & Exchange Policy – Kitchen Appliance Store

At our kitchen appliance store, we want you to shop with confidence. If for any reason you are not satisfied with your purchase, our hassle-free return policy ensures a smooth experience.

✅ Eligibility for Returns

• Products can be returned within 7–10 days from the date of delivery.

• Items must be unused, undamaged, and in original packaging with all manuals and accessories.

• Proof of purchase (invoice/bill) is required.

• Returns are accepted for:

  • Wrong product delivered

  • Defective or damaged product (on arrival)

  • Manufacturing defects

🔄 Exchange Policy

• Exchanges are possible if the product is defective or damaged.

• If the exact product is unavailable, a replacement of equal value or store credit will be offered.

💰 Refunds

• Refunds will be processed after quality inspection of the returned product.

• Refunds are credited to the original payment method within 5–7 working days.

🚚 How to Initiate a Return

1. Contact our customer support team via phone, email, or app.

2. Share your order ID and reason for return.

3. Our team will arrange pickup or guide you to drop it at the nearest store.

❌ Non-Returnable Items

• Used products, damaged due to mishandling.

• Items without original packaging.

• Products purchased under clearance/sale unless defective.